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Services

Quality Assurance
Tolling Data Migration Planning & Verification
Toll Operations
internal controls
Month-End Close Support
Budgeting & Forecasting Services

Quality Assurance

  

Maximize Revenue • Minimize Risk • Maintain Public Trust

In the tolling industry, precision isn’t optional—it’s essential. From back-office operations to roadside equipment, every component must perform flawlessly. Our specialized Quality Assurance (QA) services are designed to help tolling agencies and system integrators deliver accurate, compliant, and reliable tolling systems—every time.


 

End-to-End QA Across the Tolling Ecosystem:

  • System & Integration Testing: Ensure all components—from vehicle detection to transaction processing—work seamlessly together. 


  • Back Office Validation: Confirm that billing, reconciliation, and customer service systems function accurately and efficiently.


  • Transaction Accuracy Audits: Catch revenue leakage and minimize false charges with transaction-level QA.

Tolling Data Migration Planning & Verification


Strategic Planning. Secure Execution. Verified Results.

In the tolling industry, migrating data isn’t just about moving information—it’s about preserving accuracy, continuity, and public trust. 


Whether you're transitioning to a new back-office system, upgrading account management platforms, or consolidating legacy databases, a successful migration depends on meticulous planning and thorough verification.


Our Data Migration Planning and Verification Services provide a complete, structured approach to ensure your data is transferred securely, accurately, and with zero disruption to operations or customer experience.

Internal Controls Assessment & Optimization

 

Protect Revenue. Prevent Fraud. Promote Accountability.

In complex tolling environments, strong internal controls are essential to safeguard public funds, ensure accurate transaction processing, and maintain regulatory compliance. Our team provides independent, expert evaluation and enhancement of internal control systems, tailored to the specific operational and financial challenges tolling agencies face.


Our Internal Control Services Include:


  • Control Environment Review
    We assess your existing internal controls to evaluate whether the right checks and balances are in place to protect assets, prevent fraud, and ensure operational efficiency.


  • Segregation of Duties (SoD)
    We implement and refine SoD practices to ensure no single individual has control over all aspects of financial or operational transactions—minimizing the risk of error or misuse.


  • Authorization Controls
    We verify that all financial transactions are approved by individuals with proper authority and that those approvals align with agency policy and budget availability.


  • Reconciliation & Oversight
    We ensure all financial records—especially toll revenues and violation payments—are regularly reviewed and reconciled by staff independent of those initiating transactions.


  • Training & Awareness
    We develop and deliver internal control and fraud prevention training tailored to your staff roles—fostering a culture of integrity, accountability, and compliance.


  • Policy & Procedure Documentation
    We help formalize and document control-related policies to ensure consistent application across departments and continuity during staffing changes or audits.


  • Operational Alignment
    We review how existing procedures align with performance goals, revenue targets, and compliance standards—offering actionable recommendations to strengthen agency performance.

Find out more

Streamlined Toll Operations

 

Maximize Revenue. Hit Your KPIs. Drive Performance.

In today’s dynamic tolling environment, operational efficiency is key to maximizing revenue, improving customer experience, and meeting performance targets. We offer specialized toll operations services designed to streamline your end-to-end processes—so your agency can operate smarter, faster, and more profitably.


Our Services Include:

  • Process Optimization
    Identify and eliminate operational bottlenecks across back office, customer service, and roadside operations.
     
  • Revenue Assurance Programs
    Ensure tolls are correctly captured, processed, and collected—minimizing leakage and improving financial outcomes.
     
  • KPI Tracking & Performance Dashboards
    Monitor real-time performance metrics tied to billing accuracy, transaction throughput, violation recovery, and more.
     
  • Staff Training & Workflow Alignment
    Align teams and workflows with strategic goals and industry best practices for tolling efficiency.
     
  • Compliance & Risk Mitigation
    Reduce exposure by aligning operations with regulatory requirements and audit standards.
     
  • Technology Integration Support
    Streamline systems and interfaces to reduce delays, data errors, and customer disputes.

Month-End Close Support for Tolling Agencies

 

Accurate. Timely. Compliant.

Managing the complexities of tolling operations is demanding—and closing the books each month shouldn’t slow you down. We specialize in month-end accounting and financial reconciliation services tailored to the unique needs of tolling agencies.

From transaction volume fluctuations to revenue recognition and violation processing, we understand the financial nuances that tolling entities face. Our job is to keep your books organized, accurate, and audit-ready—so you can focus on operations, compliance, and public service delivery.


What We Do Each Month:

  •  Bank & Revenue Reconciliation
    Match bank statements to transaction reports to ensure all toll collections are accounted for.
     
  • Prepare Financial Statements
    Deliver accurate Income Statements and Balance Sheets that reflect real-time tolling performance.
     
  • Maintain the General Ledger
    Track and categorize every transaction, from toll revenues to violations and adjustments.
     
  • Review & Analyze Financial Data
    Conduct a detailed review of your financials to spot anomalies, ensure accuracy, and support internal audits.
     
  • Support Compliance & Reporting
    Align your financial reporting with state and regulatory requirements for tolling authorities.

Budgets and Financial Forecasting

 

Data-Driven Planning. Informed Decisions. Sustainable Revenue.

In the tolling industry, budgeting and forecasting go far beyond line items—they’re about ensuring operational readiness, financial sustainability, and public accountability. Whether you're planning for system expansions, capital improvements, or fluctuating traffic volumes, you need a financial roadmap built on precision and insight.

We specialize in budgeting and forecasting services tailored to tolling operations, helping agencies like yours build forward-looking financial plans that align with strategic goals and regulatory requirements.


What We Offer:

 

Strategic Budget Development

  • Align budgets with operational goals, maintenance needs, staffing plans, and infrastructure investments.
     

Revenue Forecasting

  • Model short- and long-term toll revenue based on traffic patterns, seasonal trends, rate changes, and historical data.
     

Expense Forecasting

  • Project operational and capital expenses, including roadside maintenance, technology upgrades, and enforcement costs.
     

Scenario Planning & Sensitivity Analysis

  • Test different funding or traffic scenarios to prepare for changes in policy, traffic behavior, or external economic factors.
     

Dashboards & Reporting

  • Visual, board-ready reports to keep stakeholders informed and engaged.

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